Refund and Return Policy
At Clothing Clone, we want you to be delighted with your purchase. However, we understand that sometimes you may need to return an item, and we are here to make the process as easy as possible with our refund and return policy for clothing store.
If you are unsatisfied with your purchase, you may return it within 14 days of receiving it for a refund or exchange. Please note that all returned items must be in their original condition, unworn and unwashed, with all tags still attached and in their original packaging. Any items returned in a non-saleable condition may not be eligible for a refund or exchange.
To initiate a return, don’t hesitate to contact our customer service team at [email protected] and provide your order number and the reason for the return. In addition, our team will provide you with a return authorization number and instructions on how to proceed with your return.
Please note that we cannot provide prepaid return labels at this time, and the cost of return shipping will be the customer’s responsibility. We recommend using a trackable shipping method to ensure your return arrives safely.
Once we receive your return, we will inspect the item(s) to ensure they meet our return policy requirements. If the item(s) are eligible for a refund or exchange, we will process your request within 14 days. Refunds will be issued to the original form of payment, and businesses will be processed and shipped out as soon as possible.
We cannot accept returns or exchanges for final sale items, accessories, swimwear, and intimate apparel.
If you receive a damaged or defective item, please get in touch with our customer service team immediately, and we will provide you with a prepaid return label to send the item(s) back to us. We will process your request immediately and offer you a refund or exchange.
If you have any questions or concerns about our refund and returns policy, please do not hesitate to contact our customer service team at [email protected]. We are here to assist you in any way we can.
